Autocars Jacquet is a family-owned company based in Marnaz, specializing in passenger transportation in Haute-Savoie, France.
Having won a tender at the end of 2023, Autocars Jacquet now operates the Navettes du Giffre network on behalf of Communauté de communes des Montagnes du Giffre. These free winter shuttles traverse the territory from Sixt-Fer-à-Cheval to Châtillon-sur-Cluses, passing through Samoëns.
The transportation company has equipped itself with our Geolite Operation Control & PI system for real-time fleet tracking, ensuring an optimal passenger experience with the implementation of a passenger application. Drivers also have access to a GPS guidance system and integrated scheduling through the Operation Control & PIS.
On this occasion, we had the opportunity to speak with Julie Belouet, Business and Marketing manager at Autocars Jacquet.
THE FEEDBACK SHARED BY JULIE, BUSINESS MANAGER AT AUTOCARS JACQUET
Julie, can you introduce yourself?
Can you tell me more about the company and its history?
Was the company created out of passion or was there an existing need at the time?
What is currently the main activity?
And in terms of the scope of activity, do you operate on a larger scale?
I imagine that you are not the only ones in the transportation market in the region. Does everyone find their place?
There is work for everyone.
How man vehicles do you have in your fleet?
25 additional employees for the season?
So, this is the first time you provide services on skibus shuttles?
You responded to a call for tenders from the Communauté de Communes des Montagnes du Giffre to operate the Skibus network. What convinced you to respond?
Is the mobility offer also present during the summer?
Once the tender was won, how did it go? Did you have to create the entire offer internally? Was it already in place?
This new activity required personnel. Did you feel the current issue of the driver shortage? Did you have recruitment difficulties?
In terms of passengers, do you have an estimate of the numbers on the different lines?
Passenger clients have access to the « Les Navettes du Giffre » passenger application, where they can track the real-time location of their bus. Was this a customer demand?
Did you encounter any issues regarding the implementation of the tool?
That’s what we aim to highlight, proximity, and support.
Do you have any feedback specific to the tool?
Has the guidance tool integrated into Geolite helped drivers navigate routes more confidently?
And more broadly, do you have any projects or desires for expansion?
What is the duration of the contract for the winter shuttles?
Thank you Julie, for your answers and your feedback on the implementation of the winter shuttles with Autocars Jacquet.
Thanks to Julie for sharing her experience, and to the Autocars Jacquet team for their trust! Wishing them a smooth journey and a fantastic winter season!